About me

System thinker and information architect with nearly two decades in e-commerce and operations for B2C and B2B. Experienced with growing and managing teams, leading ambiguous 0-1 initiatives, and building positive cross-discipline partnerships.

Career highlights

Amazon Physical Stores – led explorations to address major barriers to Just Walk Out shopping and provided tools for design team to perform remote in-store research.

Amazon Fulfillment Tech – led research, architecture, and design for entirely new environment, health and safety software suite for all Amazon facilities worldwide.

Amazon Business – responsible for dozens of features at launch, designed account architecture, key role in growing team from 4 designers to more than 30 in 3 years.

Case studies